PRIVACY POLICY
Effective Date: March 30, 2026
This Privacy Policy describes how we collect, use, disclose, and protect your personal
information when you visit our website or place an order with us. By using our website, you
consent to the practices described in this Privacy Policy.
We are committed to protecting your privacy and handling your personal information
responsibly. Please read this policy carefully.
1. Information We Collect
We collect information you provide directly to us, information collected automatically when you use our website, and information from third parties.
Information You Provide:
• Name, email address, phone number, and billing/shipping address when you place anorder or create an account.
• Payment information (processed securely through our payment processor; we do notstore full credit card numbers).
• Communications you send us, including support inquiries and feedback.
• Professional credentials or research affiliation, where voluntarily provided.
Information Collected Automatically:
• IP address, browser type, operating system, and referring URLs.
• Pages visited, time spent on pages, links clicked, and other browsing behavior on our
site.
• Cookie identifiers and similar tracking technologies (see Section 6 below).
• Device identifiers and location data (general, based on IP address).
Information from Third Parties:
• Payment processors may share transaction confirmation details with us.
• Shipping carriers may share delivery status and address verification data.
• Analytics providers may share aggregated or anonymized usage data.
2. How We Use Your Information
We use the information we collect for the following purposes:
• To process and fulfill your orders, including payment processing and shipping.
• To communicate with you about your orders, account, or inquiries.• To verify eligibility for purchasing our research products (age and research-use
compliance).
• To send promotional emails or newsletters, if you have opted in (you may opt out at any
time).
• To improve our website, products, and customer experience.
• To detect, prevent, and address fraud, security incidents, or misuse of our products or
website.
• To comply with applicable legal obligations, including responding to lawful requests from
government authorities.
• To enforce our Terms and Conditions and other policies.
3. How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the
following limited circumstances:
Service Providers:
We share information with trusted third-party vendors who assist us in operating our business,
including payment processors, shipping carriers, email service providers, and website analytics
providers. These parties are contractually obligated to use your information only as directed by
us and in accordance with this Privacy Policy.
Legal Requirements:
We may disclose your information if required to do so by law, court order, or government
request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety
of others.
Business Transfers:
In the event of a merger, acquisition, or sale of all or a portion of our business, your personal
information may be transferred to the acquiring entity. We will notify you via email or a
prominent notice on our website of any such change in ownership.
With Your Consent:
We may share your information for other purposes with your explicit consent.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in
this Privacy Policy, including to comply with legal, accounting, and reporting obligations. Order
records are typically retained for a minimum of 7 years in accordance with applicable tax and
financial regulations.When your information is no longer needed, we will securely delete or anonymize it.
5. Data Security
We implement industry-standard technical and organizational measures to protect your personal
information against unauthorized access, disclosure, alteration, or destruction. These measures
include SSL/TLS encryption for data transmission, secure payment processing, and restricted
access to personal data within our organization.
However, no method of transmission over the Internet or method of electronic storage is 100%
secure. While we strive to use commercially acceptable means to protect your information, we
cannot guarantee absolute security. You use our website and provide your information at your
own risk.
6. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website,
analyze usage patterns, and deliver relevant content. Cookies are small text files stored on your
device by your browser.
Types of cookies we may use:
• Essential cookies: Required for the website to function properly (e.g., shopping cart,
login sessions).
• Analytics cookies: Help us understand how visitors interact with our website (e.g.,
Google Analytics).
• Marketing cookies: Used to deliver relevant advertisements and track campaign
effectiveness.
You can control cookie settings through your browser preferences. Disabling cookies may affect
the functionality of certain features on our website. By continuing to use our website, you
consent to our use of cookies as described in this policy.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children's Privacy
Our website and products are not directed to individuals under the age of 21. We do not knowingly collect personal information from minors. If we become aware that we haveinadvertently collected information from a minor, we will promptly delete it. If you believe we
have collected information from a minor, please contact us immediately.
9. Your Privacy Rights (Florida Residents)
As a Florida resident, you may have certain rights with respect to your personal information
under applicable Florida law. We respect these rights and will respond to verifiable requests in
accordance with applicable law. You may have the right to:
• Know what personal information we collect about you and how it is used and shared.
• Request deletion of your personal information, subject to certain exceptions.
• Opt out of the sale of your personal information (we do not sell your data).
• Non-discrimination for exercising your privacy rights.
To exercise any of these rights, please contact us using the information in Section 12 below. We
may need to verify your identity before processing your request.
10. California Residents — CCPA Notice
If you are a California resident, you have additional rights under the California Consumer
Privacy Act (CCPA). In the past 12 months, we have collected the categories of information
described in Section 1 of this policy. We do not sell personal information. You have the right to
request access to, deletion of, or information about the personal information we have collected
about you. To submit a request, please contact us at the information below.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices,
technology, or legal requirements. When we make changes, we will update the effective date at
the top of this page. We encourage you to review this policy periodically. Your continued use of
our website after any changes constitutes your acceptance of the updated Privacy Policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data
practices, please contact us:
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree
to its terms.